1. What is the client's involvement in the design process?
2. How do I check on the progress of my job during the design process?
3. How will I receive my design project once it is finished?
4. Who owns the copyright for work Imagineuity has done for me?
5. How does your logo design process work?
6. I need something designed yesterday. Can you help me?
7. I don't know where to start. Can you help me?
8. What types of payment do you accept?

What is the client's involvement in the design process?
We thoroughly discuss the project at hand with our client from the beginning. We encourage the client to bring in any samples, color combinations/swatches, and ideas they may have. During the design process, the client is asked to approve certain milestones before work continues. Back to Top

How do I check on the progress of my job during designing?
The client is kept abreast of the progress of their job through our approval process. We present the project to the client at certain stages, or milestones, and wait for feedback before we continue work. We find that this process keeps the client involved, and prevents any breakdowns in communication. In between these milestones, the client is free to call in to get an update. Back to Top

How will I receive my design project once it is finished?
A finished project is yours upon receipt of final payment. At your request, we will supply low resolution electronic files to you on CD, DVD, or through e-mail. Logo designs will be supplied in high resolution, in several formats. We also keep a copy of your project on file for later updates or should you lose your copy. Back to Top

Who owns the copyright for work Imagineuity has done for me?
Copyright is yours upon receipt of final payment, but all files are the property of Imagineuity unless purchased seperately. We reserve the right to use any work for promotional purposes.
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How does your logo design process work?
We first discuss the client's needs, target market, and uses for the logo. We then ask for samples of existing logos that the client likes or dislikes to get an idea of their taste. Sometimes the client already has a design concept in mind. Other times, they have no idea what they want. Either way, our designers make sure they've collected enough information before they begin work. Our logo design service is very flexible. If you'd like to see only a few concepts or if you need many, our service can be priced according to your needs. Back to Top

I need something designed yesterday. Can you help me?
We can usually accommodate your rush job depending on how full our production schedule is. To be fair to other clients, if a job already in production is interrupted by a rush job, we reserve the right to add an additional 50% ń 100% on top of the normal price. Back to Top

I don't know where to start. Can you help me?
Call or email us. We'll listen to your needs and tell you what your options are. A job may seem overwhelming until you have the right experts helping you out. We can put things in perspective and offer solutions that you may not have even considered. Back to Top

What types of payment do you accept?
We accept cash, business checks, personal checks, and money orders.
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Proudly Serving the Greater Toronto Area
Phone: (416) 742-8475
Email: info@imagineuitycs.com

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